Touchmonitor User Guide
1937L 19” LCD Rear-Mount Touchmonitor
Copyright © 2009 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Tyco Electronics to notify any person of such revisions or changes.
TrademarkAcknowledgments
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark
of the Microsoft group of companies. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.Tyco Electronics claims no interest in trade-
marks other than its own.
Table of Contents
Chapter 1
Appendix C
Introduction
1
Touchmonitor Specifications ........................................21
19" LCDTouchmonitor (1937L)Dimensions ............22
ProductDescription
1
Precautions .................................................................1
Regulatory Information
Warranty
23
26
Chapter 2
Installation and Setup
2
UnpackingYourTouchmonitor ......................................2
Interface Connection ...................................................3
PowerRequirements ...................................................3
Product Overview .......................................................4
MainUnit ................................................................4
Rear View ............................................................4
Installing the Driver Software .......................................5
Installing the Serial TouchDriver (not applicable
toAcoustic Pulse Recognition monitor) ..................6
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 95/98 and NT 4.0 ..............................6
Installing the Serial TouchDriver for MS-DOS
and Windows 3.1 ..................................................7
Installing the USB TouchDriver ..............................8
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98 .............................................8
InstallingAPR USB TouchDriver for
Windows XP ....................................................8
Chapter 3
Operation
9
AboutTouchmonitorAdjustments .................................9
RearPanelControls ...............................................10
RemoteOSDButtons(option) .................................10
Controls andAdjustment ..............................................11
On ScreenDisplay (OSD) Menu Functions .............11
On ScreenDisplay (OSD) Control Options..............12
PresetModes ........................................................13
Power ...................................................................14
Chapter 4
Troubleshooting
15
SolutionstoCommonProblems ....................................15
Appendix A
NativeResolution.........................................................16
Appendix B
Touchmonitor Safety ...................................................18
Care and Handling of Your Touchmonitor .....................19
C H A P T E R
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide
superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
1-1
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
LCD monitor
Video cable
USB cable
Elo QuickStatr
CD
Software
Serial cable
Brackets
Touch Tools CD + Quick Install Guide
(exclude APR model)
*Optional external DC (power brick)
Power brick and cables: 12V, 4.16A, 50W-R, available at additional cost.
2-2
Interface Connection
NOTE:
Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are
turned off.
1
3
2
2
5
Adapter
Video Cable
Serial Cable USB Cable OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have
thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
NOTE:
This monitor operates at 12V 4A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+)
)
(-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1
2-3
Product Overview
Main Unit
Rear View
2-4
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.
2-5
Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition monitor)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, ME, 95/98 and NT4.0.
NOTE:
For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-6
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 FromDOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive may be
mapped to a different drive letter).
3 Type cd\elodos_w31 to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.
2-7
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP,
Windows 2000, ME and Windows 98.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard, do the following:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard, do the following:
For Windows 2000 you must have administrator access rights to install the driver.
NOTE:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing APR USB Touch Driver for Windows XP and Windows VISTA
Insert the EloAPR CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR 3.1 driver setup for your version of
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB cable and
alignment data is transferred.
NOTE:
For the latest driver, go to elotouch.com and download it from the driver download section.
2-8
C H A P T E R
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will not likely require adjustment. However, variations in video output and
application may require adjustments to the touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1280 x
1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer to Appendix A.
All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If
there is a power failure, the touchmonitor settings will not default to the factory specifications.
3-9
Rear Panel Controls
SEL
MENU
1
2
3
4
5
Control
1 Menu/Exit
2
Function
Display/exits the On Screen Display (OSD) menus.
1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item clockwise.
3
1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
4 Select
Selects the adjustment items from the OSD menus.
Switches the power of the monitor.
5 PowerSwitch
Remote OSD Buttons(option)
AUTO/SEL DOWN
UP
MENU
4
3
Control
Function
1 AUTO/SEL
2 DOWN
Selects the adjustment items from the OSD menus.
1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
1. Enter contrast of the OSD.
3 UP
2. Increase value of the adjustment item.
3. Select item clockwise.
4 MENU
Display/exits the On Screen Display (OSD) menus.
3-10
Controls and Adjustment
On Screen Display (OSD) Menu Functions
To Display and Select the OSD Functions:
1 Press the Menu key to activate the OSD menu.
2 Use or to move clockwise or counter-clockwise through the menu. Press the Select key, the
parameter will be highlighted when selected.
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE:
The OSD screen will disappear if no input activities are detected for 45 seconds(default).
3-11
On Screen Display (OSD) Control Options
Control
Description
Contrast
Increases or decreases contrast.
Brightness
V-Position
H-Position
Recall Defaults
RGB
Increases or decreases brightness.
Moves the screen up or down.
Moves the screen left or right.
Returns the monitor to its default settings.
Press or to select 9300, 6500, 5500, 7500 and USER. Only when
selecting USER you can make adjustments to the R/G/B content.
Press Enter to restore to factory default setting.
Exit the menu.
Exit
Sharpness
Phase
Adjusts the sharpness.
Increases or decreases the snow noise of the image after auto
adjustment is made.
Clock
The dot clock is fine-adjusted after auto adjust.
Moves the OSD position horizontally on the screen.
Moves the OSD position vertically on the screen.
Determines how long (in seconds) the OSD menu waits before
closing automatically after no action has been performed.
PressAuto to enable this function. TheAuto-Adjust will automatically
adjust V-Position, H-Position, Clock and Clock-Phase.
Select from English, French, German, Spanish, and Japanese.
OSD H-Position
OSD V-Position
OSD Time
Auto-Adjust
OSDLanguage
Information Description Indicates the current resolution, H-Frequency and V-Frequency.
3-12
Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes that
are most commonly used as given in the table below. If any of these display modes are detected,
the monitor automatically adjusts the picture size and centering. When no mode is matched, the
user can store their preferred modes in the user modes. The monitor is capable of storing up to 7
user modes. The only condition to store as a user mode is the new display information must have
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal polari-
ties are different from the default modes.
H. Freq.
(KHz)
Band Width
(MHz)
Mode Resolution
H
V
1
CGA 512 x 247 60 Hz
16.858
16.158
31.47
31.47
31.47
35.00
37.86
37.50
35.16
37.88
46.88
48.08
49.72
48.36
52.45
56.48
60.02
64
11.059
11.059
28.322
28.322
25.175
32.24
31.5
31.5
36
-
+
+
-
-
-
2
CGA 512 x 256 60 Hz
VGA 640 x 350 70 Hz
VGA 720 x 400 70 Hz
VGA 640 x 480 60 Hz
MAC 640 x 480 66 Hz
VESA 640 x 480 72 Hz
VESA 640 x 480 75 Hz
VESA 800 x 600 56 Hz
VESA 800 x 600 60 Hz
VESA 800 x 600 75 Hz
VESA 800 x 600 72 Hz
MAC 832 x 624 75 Hz
VESA 1024 x 768 60 Hz
SUN 1024 x 768 65 Hz
VESA 1024 x 768 70 Hz
VESA 1024 x 768 75 Hz
SXGA 1280 x 1024 60 Hz
SXGA 1280 x 1024 75 Hz
SXGA 1152 x 864 75 Hz
SXGA 1280 x 960 60 Hz
3
-
4
+
-
5
-
6
-
-
7
-
-
8
-
-
9
+
+
+
+
-
+
+
+
+
-
10
11
12
13
14
15
16
17
18
19
20
21
40
49.5
50
57.283
65
-
-
70.49
75
-
-
-
-
78.75
108
+
+
+
+
+
+
+
+
+
+
80
135
67.5
108
60
108
3-13
Power
Power
Consumption
<50W
Mode
On
Sleep
Off
<4W
<2W
We recommend switching the monitor off when it is not in use for a long time.
NOTE:
Complies to VESA Power Management (DPM) standards. To activate the monitor, press any key on the
keyboard or move the mouse or touch the touchscreen. In order for the touchscreen to bring the monitor from
the DPM system, the touchscreen function must be fully operational.
3-14
C H AP T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem
persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem
Suggestion(s)
The monitor does not respond
when turning on the system.
1. Check that the monitor’s Power Switch is on.
2. Turn off the power and check the monitor’s DC power cord
and signal cable for proper connection.
Characters on the screen are dim
The video is blank
Refer to the About Touchmonitor Adjustments section to
adjust the brightness.
1. During operation, the monitor screen may automatically turn
off as a result of the Power Saving feature. Press any key to see
if the screen reappears.
2. Refer to the About Touchmonitor Adjustments section to
adjust the brightness.
Screen flashes when initialized
“Out of Range” display
Turn the monitor off then turn it on again.
Reconfigure the resolution of your computer to make one of the
monitor’s supported video mode (see Appendix C).See Appendix A
for more information on resolution.
Touch doesn’t work
Make sure the touch cable is securely attached at both ends.
4-15
A P P E N D I X
A
NATIVE RESOLUTION
The native resolution of a monitor is the resolution level at which the LCD panel is designed to
perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size.
In almost all cases, screen images look best when viewed at their native resolution. You can lower
the resolution setting of a monitor but not increase it.
Input Video
19" LCD
512 x 247 (CGA)
512 x 256 (CGA)
640 x 480 (VGA)
800 x 600 (SVGA)
1024 x 768 (XGA)
1280 x 1024 (SXGA)
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Displays in Native Resolution
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the
number of pixels vertically in the LCD. LCD resolution is usually represented by the following
symbols:
CGA
CGA
VGA
512 x 247
512 x 256
640 x 480
800 x 600
1024 x 768
1280 x 1024
SVGA
XGA
SXGA
A-16
As an example, a SXGAresolution LCDpanel has 1280 pixels horizontally by 1024 pixels vertically.
Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels
horizontally by 1024 pixels vertically. When the input pixels contained in the video input format
match the native resolution of the panel, there is a one to one correspondence of mapping of input
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is
in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than
the native resolution of the LCD, the direct correspondence between the video pixels and the LCD
pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD
pixels using algorithms contained on its controller. The accuracy of the algorithms determines the
fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts
in the LCD displayed image such as varying width characters.
A-17
A P P E N D I X
B
TOUCHMONITOR SAFETY
This manual contains information that is important for the proper setup and maintenance of your
touchmonitor. Before setting up and powering on your new touchmonitor, read through this
manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor
case.
2 Turn off the product before cleaning.
3 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block
or insert anything inside the ventilation slots.
4 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.
Ensure that your installation/setup is designed/equipped to maintain operating temperature within
the specified operating conditions (refer to the section TouchMonitor Specifications).
B-18
Care and Handling of Your Touchmonitor
The following tips will help keep your touchmonitor functioning at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick power supply or display unit
cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power
outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or
benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified
service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on a clean cloth and wipe
the touchscreen. Never apply the cleaner directly to the touchscreen.
Warning
This product consists of devices that may contain mercury, which must be recycled or disposed
of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the
monitor display contain mercury.)
Waste Electrical and Electronic Equipment(WEEE) Directive
In the European Union, this label indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
B-19
A P P E N D I X
C
TECHNICAL SPECIFICATIONS
C-20
Touchmonitor Specifications
Model
1937L
LCD Display
Display Size
Pixel Pitch
DisplayMode
19” TFT Active Matrix Panel
376.32(H) x 301.056(V) mm
0.294(H) x 0.294(V) mm
512 x 247 @ 60Hz
512 x 248 @ 60Hz
640 x 350 @ 70Hz
640 x 480 @ 60, 61, 66, 72, 75Hz
720x400@70Hz
800 x 600 @ 56, 60, 72, 75Hz
832x624@75Hz
1024 x 768 @ 60, 65, 70, 75Hz
1280x1024@60,75Hz
1280 x1024
NativeResolution
Contrast Ratio
Brightness
800 : 1 (typical)
No touch screen: typical 250 cd/m2
IntelliTouch: typical 225 cd/m2
AccuTouch: typical 200 cd/m2
Acoustic Pulse Recognition: typical 225 cd/m2
5ms (typical)
Response Time (Rise or Fall)
Display Color
16.7M
ViewingAngle (CR>10, typical)
Looking Up: 80o
LookingDown:75o
Looking Left: 80o
Looking Right:80o
Input Signal
Video
Sync
R.G.B.Analog 0.7Vp-p, 75 ohm
TTL Positive or Negative
Mini D-Sub 15 pin
Signal Connector
Rear Controls
Menu,
,
, Select, Power
On Screen Display (OSD) Controls
Contrast, Brightness, H-Position, V-Position,
Color Temperature, Phase, Clock, OSD Time, Recall,
Language: English, French, German, Spanish, Japanese
DDC2B
Plug & Play
Touch Panel (optional)
IntelliTouch/AccuTouch /APR.
0oC ~ 40oC (32oF ~ 104oF)
Operating Conditions
Temperature
Humidity
20% ~ 80% (No Condensation)
To 12,000 Feet
Altitude
Storage Conditions
Temperature
Humidity
-20oC ~ 60oC (-4oF ~ 140oF)
10% ~ 90% (No Condensation)
343 x 415 x 51mm
Dimensions (HxWxD)
Weight (Net)
5.2Kg
Certifications
UL, CUL ,TUV ,CE ,FCC ,ICES-003 ,VCCI ,C-Tick ,NOM ,
Argentina S-mark ,CCC, China RoHS, KCC, BSMI
C-21
19” LCD Touchmonitor (1937L) Dimensions
C-22
REGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current requirements
indicated on the manufacturer’s label. Connection to a different power source than those
specified herein will likely result in improper operation, damage to the equipment or
pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages
generated by this equipment which constitute a safety hazard. Service should be provided
only by a qualified service technician.
C) Contact a qualified electrician or the manufacturer if there are questions about the
installation prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
A) Notice to Users in the United States: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise
emissions from digital apparatus as established by the Radio Interference Regulations of
Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided cords and
cabling may compromise electrical safety or CE Mark Certification for emissions or
immunity as required by the following standards:
This Information Technology Equipment (ITE) is required to have a CE Mark on the
manufacturer’s label which means that the equipment has been tested to the following
Directives and Standards: This equipment has been tested to the requirements for the CE
Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022
Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard
EN60950.
23
D) General Information to all Users: This equipment generates, uses and can radiate radio
frequency energy. If not installed and used according to this manual the equipment may
cause interference with radio and television communications. There is, however, no
guarantee that interference will not occur in any particular installation due to site-specific
factors.
1) In order to meet emission and immunity requirements, the user must observe the
following:
a)Use only the provided I/O cables to connect this digital device with any
computer.
b)To ensure compliance, use only the provided manufacturer’s approved line
cord.
c)The user is cautioned that changes or modifications to the equipment not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or
any other device:
a)Verify as an emission source by turning the equipment off and on.
b)If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv)Plug the digital device into a different AC outlet so the digital device and
the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not
use.(Unterminated I/O cables are a potential source of high RF emission
levels.)
vi)Plug the digital device into only a grounded outlet receptacle. Do not use
AC adapter plugs. (Removing or cutting the line cord ground may in
crease RF emission levels and may also present a lethal shock hazard to
the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television
technician.
24
III. Agency Certifications
The following certifications have been issued for this monitor:
•
•
•
•
•
•
•
•
•
•
•
•
•
Argentina S-Mark
Australia C-Tick
Canada CUL
ChinaCCC
China RoHS
Germany TUV
Europe CE
Japan VCCI
Mexico NOM
United States FCC
United States UL
Korea KCC
Taiwan BSMI
25
WARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller war-
rants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty
for the touchmonitors and components of the product is 3 (three) years.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time
and from time to time make changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)
of the failure of any Product to conform to the warranty set forth above; shall describe in commer-
cially reasonable detail in such notice the symptoms associated with such failure; and shall pro-
vide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be
received by Seller during the Warranty Period for such product, unless otherwise directed in
writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the
allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall
ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller
that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at
Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such
modification, repair, or replacement and the return shipment of the Product with minimum insur-
ance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and
may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product
returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s
option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s
option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less
depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.
26
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY.EXCEPTFORTHEEXPRESSWARRANTYSETFORTHABOVE,SELLERGRANTS
NOOTHERWARRANTIES, EXPRESSORIMPLIEDBYSTATUTEOROTHERWISE, REGARD-
ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR
MERCHANTABILITY, THEIRNONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF
SELLER OR ANY OTHER PARTY IS AUTHORIZEDTO MAKEANYWARRANTY FOR THE
GOODSOTHERTHANTHEWARRANTYSETFORTHHEREIN.SELLER’SLIABILITYUNDER
THE WARRANTY SHALL BE LIMITEDTOAREFUNDOF THE PURCHASE PRICE OF THE
PRODUCT.INNOEVENTSHALLSELLERBELIABLEFORTHECOSTOFPROCUREMENTOR
INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL,
CONSEQUENTIAL,INDIRECT,ORINCIDENTALDAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any
system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with
applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for
all warranty and other claims relating to or arising from Buyer’s products, which include or incor-
porate Products or components manufactured or supplied by Seller. Buyer is solely responsible for
any and all representations and warranties regarding the Products made or authorized by Buyer.
Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or ex-
penses (including reasonable attorney’s fees) attributable to Buyer’s products or representations
or warranties concerning same.
27
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Getting in Touch with Elo
To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply
call the office nearest you:
North America
Elo TouchSystems
301 Constitution Drive,
Menlo Park, CA 94025
USA
Germany
Belgium
Asian-Pacific
Sun Homada Bldg. 2F
1-19-20 Shin-Yokohama
Kanagawa 222-0033
Japan
Tyco Electronics Raychem GmbH
(Elo TouchSystems Division)
Finsinger Feld 1
Tyco Electronics Raychem GmbH
(Elo TouchSystems Division)
Diestsesteenweg 692
B-3010 Kessel-Lo
D-85521 Ottobrunn
Germany
Belgium
(800) ELO-TOUCH
(800-557-1458)
Tel +49(0)(89)60822-0
Fax +49(0)(89)60822-180
Tel +32(0)(16)35-2100
Fax +32(o)(16)35-2101
Tel +81(45)478-2161
Fax +81(45)478-2180
Tel 650-361-4800
Fax 650-361-4722
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